1. Introduction
At Merco-Shop (https://www.comemerco.com), we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide when you visit our website or use our services. By using our website, you consent to the practices described in this policy.
2. Information We Collect
- Personal Information: When you register an account on our website, we may collect information such as your name, email address, contact number, shipping address, and billing address. This information is used to process your orders, provide customer support, and communicate with you about your purchases.
- Account Information: We also collect information related to your account activity, including login history, product searches, and purchase history. This helps us improve our services and provide you with a more personalized experience.
- User-Generated Content: If you upload text or images through forms or chat windows, we may collect and store this content. This information is used to facilitate communication and improve our services.
3. How We Use Your Information
- To Provide Services: We use your personal information to fulfill your orders, process payments, and ship products to you. We also use it to provide customer support and respond to your inquiries.
- To Improve Our Services: Your account and usage information helps us understand your preferences and behavior, allowing us to improve our website, product offerings, and marketing strategies.
- To Communicate with You: We may send you emails or other communications related to your orders, promotions, and important updates about our website. You can opt out of receiving these communications at any time.
4. Information Sharing
- With Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping products, and providing customer support. These providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required by law, such as in response to a subpoena or court order, or to protect our rights, property, or safety.
5. Data Security
We take appropriate measures to protect the security of your personal information. This includes using encryption technology to safeguard data in transit and storage, implementing access controls to limit who can access your information, and regularly monitoring and testing our security systems. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- Access and Correction: You have the right to access and correct the personal information we hold about you. You can do this by logging into your account or contacting us at mercoyan437@gmail.com.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us.
7. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device and allow us to remember your preferences and track your usage behavior. You can manage your cookie preferences through your browser settings.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you an email. You are advised to review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at mercoyan437@gmail.com or visit our “Contact Us” page at https://comemerco.com.